Category: Soft Skills

The loss of valuable leadership can cripple a company. Business succession planning is essentially preparing successors to take on vital leadership roles when the need arises. It is essential to the long-term survival of a company. Every company should have a form of succession planning in its portfolio as it…

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Since delegates already have some experience in management, this course is designed to address various practical issues that managers encounter every day and provides strategies on handling them. It is packed with exercises, examples and case studies so delegates are constantly pushed to think and re-examine their own attitudes when…

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This course covers the performance outcomes, skills and knowledge required to successfully manage change. It gives insights into contemporary change management theories and assumptions and provides a model of the personal change process.

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Gaining self-confidence and assertiveness is a crucial component to a successful life. This course will provide participants with skills and techniques to communicate confidently and directly without feeling or appearing pushy. This training assists participants to learn how to eliminate negative thinking and negative self-talk and techniques to cope with…

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Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable. A major goal…

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Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of…

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In just about any industry or any role, we are almost constantly involved in solving problem. It is what makes humanity progress forward by constantly searching for better solutions to common problems or new solutions to new problems as our societies become more complex. We make decisions and solve problems…

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Planning and organizing are two of the key functions performed by any manager or supervisor. By improving these skills participants will improve productivity and feel more in control and satisfied in their work roles The participants will work on real-life case studies and in-tray activities to help them identify and…

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Time is a valuable resource for any professionals.  Inefficient use of time means wasted money and missed business opportunities. This course will teach working professionals how to effectively and efficiently make the most of their work time. It is highly participative and encourages the practice of new skills throughout. At…

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Today’s workforce is experiencing job burnout and stress in epidemic proportions. Workers at all levels feel stressed out, insecure, and misunderstood. Many people feel the demands of the workplace, combined with the demands of home, have become too much to handle. This one-day workshop explores the causes of such stress,…

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