Craftsmanship Course in Food and Beverage Service: The Food and Beverage Service is especially designed for those who want to start their careers as waiters in restaurants and hotels giving particular emphasis on food service sequence, restaurant hygiene, food and beverage knowledge. Upon successful completion of this course, the beneficiaries should be able to demonstrate and practice: • Explain the hospitality industry and their role in the industry • Provide excellent customer service • Maintain hygiene, and good attributes of a service personnel • Prepare for food and beverage service • Provide a food service to guests • Provide a drink service to guests • Carry out general food and beverage and closing procedures in a restaurant • Identify trends in the food and beverage industry • Food and beverage services, selling techniques, promotions and marketing • Understand risk and preventive measures at work.
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